Trust Center

Enterprise Security, Transparency, and Trust.

Everything organizations need to understand how Casterly protects enterprise environments, operational data, and customer privacy.

Security Principles

How Casterly approaches enterprise security

These principles guide platform architecture, administrative controls, and operational governance.

  • Secure by Design

    Security controls are considered throughout platform architecture, deployment, and operational workflows—not added as an afterthought.

  • Least Privilege

    Access is granted based on role and responsibility so users receive only the permissions required for their work.

  • Defense in Depth

    Layered controls across identity, policy, encryption, monitoring, and audit reduce single points of failure.

  • Continuous Monitoring

    Operational signals and administrative activity are monitored to support visibility and timely response.

  • Auditability

    Administrative actions and automation events are recorded to support operational accountability and review.

  • Zero Trust Mindset

    Access and actions are validated through identity, policy, and controlled permissions across enterprise operations.

Compliance & Governance

Built to support enterprise governance initiatives

Casterly provides compliance-ready operational controls designed to assist organizational governance, audit, and policy requirements. Formal certifications will be listed here when available.

    Compliance Reporting

    Generate operational reports that support enterprise governance and compliance initiatives.

    Compliance-ready operational controls

    Audit Support

    Provide audit-ready visibility into administrative activity and operational controls.

    Compliance-ready operational controls

    Governance

    Centralize policy, administrative controls, and operational accountability in one platform.

    Compliance-ready operational controls

    Policy Enforcement

    Apply consistent configuration and security policies across managed devices.

    Compliance-ready operational controls

    Identity Controls

    Support centralized identity and authentication workflows with role-based access.

    Compliance-ready operational controls

    Risk Management

    Surface operational risk with compliance-ready controls designed for enterprise environments.

    Compliance-ready operational controls

Trust in practice

Security and reliability you can measure

Governed access, continuous monitoring, and audit-ready workflows designed for enterprise accountability.

Platform Reliability

Designed for continuous enterprise operations

Reliability metrics reflect the operational scale and availability expectations of enterprise platform deployments.

  • 99.95%

    Platform Availability

  • 24×7

    Monitoring

  • 150K+

    Managed Devices

  • 12M+

    Automation Events

Illustrative platform metrics.

Privacy & Data Protection

Clear handling of operational data

Casterly is designed so enterprises understand what data is used for operations, how access is controlled, and how privacy expectations are supported.

    Data Collection

    Casterly collects operational endpoint signals required to deliver visibility, health analysis, and remediation workflows.

    Telemetry

    Telemetry supports device health scoring, anomaly detection, and operational recommendations across managed fleets.

    Customer Control

    Enterprise administrators control access, roles, and operational policies within their organization.

    Retention

    Retention practices are designed to support operational needs while aligning with customer governance requirements.

    Encryption

    Modern encryption practices protect device communication and platform data in transit and at rest where applicable.

    Access Controls

    Role-based permissions and administrative controls limit who can view or act on enterprise operational data.

Incident Response

Structured response from detection to review

Casterly follows a disciplined operational process for identifying, analyzing, containing, recovering from, and reviewing security or platform incidents.

  1. Detection

  2. Analysis

  3. Containment

  4. Recovery

  5. Review

Responsible AI

AI that supports operators, not replaces them

Casterly uses AI to analyze telemetry and recommend actions. Enterprise teams retain oversight of approvals, policy, and remediation decisions.

    Human Oversight

    AI recommendations support operators; enterprise teams retain control over approvals and remediation decisions.

    Explainability

    Recommendations are presented with operational context so teams can understand why an action is suggested.

    Continuous Improvement

    Models and detection logic are refined over time using operational feedback and product improvement cycles.

    Operational Recommendations

    AI prioritizes remediation guidance based on device health, risk signals, and enterprise policy constraints.

    Transparency

    AI is used to analyze telemetry and surface actionable insights—not to obscure operational decision-making.

    Model Monitoring

    Intelligence outputs are monitored for operational quality so recommendations remain useful and accountable.

FAQ

Frequently asked questions

Direct answers for data protection, access control, updates, and responsible AI usage.

Casterly protects enterprise operational data using encryption practices, role-based access, policy controls, and audit logging designed for enterprise environments.

Need More Security Information?

Our team can provide additional documentation, architecture details, and answers for security, privacy, and enterprise readiness reviews.